Goodbye Logmein

[JayBM77]

I have had logmein in for a couple of years now and have grown from using it to look after a few family PCs, to rolling it out across the family company on 30+ desktop, laptops and servers. I also have logmein central.

I am fed up with being ignored as a mac user and in response to no action of information for a mac ignition product I am out. How hard can it be to port ignition from ipad to osx?

Anyway, im not gonna rant on about it, I just thought you should see a direct consequence of your indifference to the mac community.

Bye :)

[Polo_82]

Hello JayBM77

Im a mac user and begining to see that what you expose can be very true, in my case all that i needed is to control logme in manually (prevent the automatic startup to drain my mac resources), so , ive been reading some post and aparently IT CANT be done. I think this is a basic function that every aplication MUST have, no matter what, the aplication must give total control to the user and not asumming that everyone have to nearly hack the registry to get it done.

[TMB]

I've been using LogMeIn for quite some time as well and I am strictly a PC user. However there are many Apple apps that aren't ported over to PC, so why do you feel that LogMeIn is obligated to port their product over to Macs? I'm sure there is some complexity in porting over a program from one OS to another, hence the reason it isn't yet done.

I am in NO WAY trying to start a Mac vs PC flame war, but the fact of the matter is that they are two separate OS's and while I am quite sure that LogMeIn would very much LOVE to cater directly to the Mac community with every product that they have for PC's I'm sure that there are technical and economical reasons for not doing so.

Is that LogMeIn's fault? Why should it be? They created an amazing product for a certain subset of the computing world. Does that automatically mean they HAVE to create it for EVERY computer OS out there? OSX, Linux, BSD, BeOS, WebOS, Plan 9 where do they draw the line? 

[jmullis]

Trust me - Ignition on the PC is pretty horrible and only getting worse with each update.  Whenever our company has the time to move the hundreds of systems we manage to something else we're going to.  The latest update to Ignition on the PC has fixed zero of the issues we have (randomly you can't connect to hosts, says they're offline, until you restart the program.  Copy/paste hardly ever works and hasn't for years).  Now I can't even click the start menu on hosts half the time... it acts like I'm clicking outside the remote control window.  I don't even know what their developers are doing over there, maybe its some sort of social experiment to drive their customers insane.

[BoB_bLc]

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jmullis wrote:

Trust me - Ignition on the PC is pretty horrible and only getting worse with each update.  Whenever our company has the time to move the hundreds of systems we manage to something else we're going to.  The latest update to Ignition on the PC has fixed zero of the issues we have (randomly you can't connect to hosts, says they're offline, until you restart the program.  Copy/paste hardly ever works and hasn't for years).  Now I can't even click the start menu on hosts half the time... it acts like I'm clicking outside the remote control window.  I don't even know what their developers are doing over there, maybe its some sort of social experiment to drive their customers insane.

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To all those reading this thread, the issues posted above are not the way the software works for everyone. I have been using Ignition for 150+ PCs daily for the last 5 years and have never experienced any of those issues.

[Anon118807]

I 100% agree with jmullis Ignition is useless and has got worse with every update.  Ususally on Windows 7 x64 bit it seems.   I would say that Apple products have actually had more updates than windows recently.

[Robolovsky]

I am a PC user of Ignition and have to say that I have never had any major problems with it. It is a very convenient way of logging in quickly and without having to mess about entering passwords into the web interface. Perhaps it should not be charged for but that's about my only criticism.

[Soon]

TMB wrote:

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Is that LogMeIn's fault? Why should it be? They created an amazing product for a certain subset of the computing world. Does that automatically mean they HAVE to create it for EVERY computer OS out there? OSX, Linux, BSD, BeOS, WebOS, Plan 9 where do they draw the line?

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A company doesn't "HAVE to" do anything.  However, they usually like to make money.   LMI didn't make ANY of their clients because they are nice people trying to help someone out.  As a consumer, the OP was letting LMI know that they lost a customer because their product didn't meet his needs.